Our Policies

Check-in & check-out times: 

1. INCLUSIONS: 

1.1 Accommodation, meals, selected house beverages and 2 game drive activities (night drives & guided walks are subject to availability and at discretion of ranger at selected lodges).

2. EXCLUSIONS: 

2.1 Premium branded beverages, transfers, telephone calls, laundry and any items of personal nature

3. AIRPORT TRANSFERS: 

3.1 Available at additional cost. Kindly contact reservations for updated cost.

4. CHILD POLICY:

4.1 Age categories:

5. TRIPLE OCCUPANCY:

5.1 A person 12 yrs and older can share with 2 adults at selected lodges, the full sharing adult rate will apply for the third person.

6. GUIDE & DRIVER POLICY:

6.1. When and where a guide room is available a rate of R1150pppn will apply for a guide or driver.
6.2 A guide or driver staying in lodge rooms will be charged the applicable single/sharing adult rate.
6.3 The guide/driver rate is subject to annual increase without prior notice.

7. PEAK SEASON:

7.1 Room rate (double pps) and minimum 2 night stay applies.

8. CANCELLATION POLICY:

Cancellation Policy: Current until 30 September 2021

*In cases where a guest is prevented from taking up their booking due to any governmental regulation, such as closure or borders or any medical incident relating to COVID 19 (medical proof required), the below will apply.

• Up to 48 hours prior to arrival: No Cancellation Penalties 
• 48 hours prior to arrival: 80%
• No Show: 100%

Cancellation Policy: 01 October 2021 to 30 September 2022

• 20-15 days prior to arrival: 25%
• 14-03 days prior to arrival: 50%
• 48 hours prior to arrival: 80%
• No Show: 100%

9. TERMS & CONDITIONS:

9.1. All rates are in South African Rands and include VAT.
9.2. No Tourism Levies are charged at present.
9.3. All guests are required to sign an indemnity form on arrival.
9.4. The Amakhala Game Reserve retains the right to admit any guests/s and furthermore retains the right to remove any guests whose behaviour impacts negatively on other guests and/or staff.

10. DEPOSIT

10.1. A 50% non-refundable deposit is required to confirm your booking.

11. CENTRAL RESERVATIONS

+ 27 (0)21 424 1530 or +27 (0)73 060 1934
centralres@amakhala.co.za or reservations@lionroars.com
www.amakhala.co.za or www.lionroars.com